Refund Policy

Return Eligibility

At SravyaDesigns, we want you to love your purchase. If for any reason you are not satisfied, you may return items within 30 days of receiving your order, provided that:

• The items are in their original condition.
• The items have not been used, worn, or altered.
• The original packaging and tags are included.

Process for Initiating Returns

To initiate a return, please follow these steps:

• Contact our customer service team at support@sravyadesigns.com within 30 days of receiving your order.
• Provide your order number and the reason for the return.
• Our team will guide you through the return process and provide a return shipping label if applicable.

Refund Methods and Processing Time

Refunds will be issued in the original form of payment used at the time of purchase. Please allow 7-10 business days for the refund to process once we receive the returned items. You will receive a confirmation email once the refund has been processed.

Special Cases

In the following cases, we will ensure a smooth resolution:

• Damaged Items: If you receive a damaged item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as per your preference.
• Wrong Items: If you receive the wrong item, please reach out to us immediately. We will provide a return label for the incorrect item and ship the correct item at no additional cost.

Exceptions to the Policy

Unfortunately, certain items are not eligible for return, including:

• Customized or personalized products, unless they arrive damaged or incorrect.
• Final sale items that were marked as non-returnable at the time of purchase.

We appreciate your understanding and are here to ensure your experience with SravyaDesigns is a positive one. If you have any questions regarding our refund policy, please do not hesitate to contact us.